{"jtbd":{"id":"hitl-approval-workflows","slug":"hitl-approval-workflows","name":"Human-in-the-loop approval workflows","shortName":"HITL approvals","problemStatement":"Pause agents for human approve/reject on risky tools (spend, delete, send), with timeouts, escalations, and audit trails."},"pick":{"id":"temporal-cloud","slug":"temporal-cloud","name":"Temporal Cloud","tagline":"Default durable orchestration for serious long-running agents. Inngest/Trigger.dev for lighter DX.","website":"https://temporal.io","overall":8.18,"scoreBand":{"low":7.6,"mid":8.2,"high":8.8,"halfWidth":0.6,"basis":"editorial_prior","display":"7.6–8.8 (editorial prior)"},"scoreLayers":{"editorialPrior":8.18,"measuredBenchmark":null,"verifiedOutcomeScore":null,"verifiedOutcomeCount":0,"accountRuntimeState":"unprobed"},"pricingLastVerifiedAt":"2026-10-27","editorialPriorAsOf":"2026-09-14","pricingNotes":"As of 2026-10-21 (temporal.io/pricing and docs.temporal.io/cloud/pricing, fetched 2026-10-21): Durable execution for long-running agent workflows. Developer plan is Pay-As-You-Go with no base monthly fee ('No base fee - 10% of Usage Spend') and Actions at $50 per million at every volume. Business is 'Greater of $500/mo or 10% of usage', includes 2.5M Actions, 2.5 GB Active Storage and 100 GB Retained Storage, with progressive Action discounts ('Self service down to $25 per million actions'). Storage is metered separately: $0.042 per GBh active, $0.00105 per GBh retained. Enterprise and Mission Critical are priced annually via Sales. temporal.io/pricing also lists 'Free $150 credits for 90 days'. The earlier 'Cloud Essentials' plan no longer appears on either page. See plan limits (/api/estimate) for the encoded plans. OSS Temporal free to self-host. Best for reliable multi-step agent orchestration with retries/state.","scores":{"capabilityFit":9,"pricePerformance":6.8,"latencyReliability":9.2,"developerDx":7.2,"privacyPosture":8.2,"lockInRisk":5,"maturity":9.2,"overall":8.18,"kind":"curated_estimate","confidence":"high","asOf":"2026-09-14"}},"runnersUp":[{"id":"inngest","slug":"inngest","name":"Inngest","tagline":"Best DX default for durable agent workflows in TypeScript/Python. Temporal when you need harder multi-lang…","website":"https://www.inngest.com","overall":8.08,"scoreBand":{"low":7.5,"mid":8.1,"high":8.7,"halfWidth":0.6,"basis":"editorial_prior","display":"7.5–8.7 (editorial prior)"},"scoreLayers":{"editorialPrior":8.08,"measuredBenchmark":null,"verifiedOutcomeScore":null,"verifiedOutcomeCount":0,"accountRuntimeState":"unprobed"},"pricingLastVerifiedAt":"2026-10-27","editorialPriorAsOf":"2026-09-14","pricingNotes":"As of 2026-09-14: Hobby $0 (50k executions); Pro from $99/mo (1M executions, PAYG to 20M); Enterprise custom. OSS self-host available. Step functions with retries, fan-out, and observability aimed at event-driven agents.","scores":{"capabilityFit":8.2,"pricePerformance":8,"latencyReliability":8.4,"developerDx":9,"privacyPosture":7.8,"lockInRisk":4.2,"maturity":7.8,"overall":8.08,"kind":"curated_estimate","confidence":"high","asOf":"2026-09-14"}},{"id":"knock","slug":"knock","name":"Knock","tagline":"Best agent-native notification fabric (toolkit + human-in-the-loop). Courier remains Depot orchestration…","website":"https://knock.app","overall":8.24,"scoreBand":{"low":7.6,"mid":8.2,"high":8.8,"halfWidth":0.6,"basis":"editorial_prior","display":"7.6–8.8 (editorial prior)"},"scoreLayers":{"editorialPrior":8.24,"measuredBenchmark":null,"verifiedOutcomeScore":null,"verifiedOutcomeCount":0,"accountRuntimeState":"unprobed"},"pricingLastVerifiedAt":"2026-10-27","editorialPriorAsOf":"2026-09-14","pricingNotes":"As of 2026-09-14 (knock.app/pricing): Developer $0 — 10k messages, 500 guide active users, 500 AI agent credits (then $0.01/credit). Starter $250/mo — 50k messages then $0.005/msg, 2.5k guide users then $0.05, 2,000 AI agent credits. Enterprise custom (volume or monthly notified-user pricing, HIPAA/BAA, SAML/SCIM). Downstream ESP/SMS still billed separately. Agent Toolkit exposes workflows as agent tools; AI agent function credits by model+tokens (+3 min if web search).","scores":{"capabilityFit":9,"pricePerformance":7.2,"latencyReliability":8.6,"developerDx":9,"privacyPosture":8.4,"lockInRisk":5,"maturity":8.4,"overall":8.24,"kind":"curated_estimate","confidence":"high","asOf":"2026-09-14"}},{"id":"courier","slug":"courier","name":"Courier","tagline":"Use when your agent/product notifies across many channels with preferences. Skip if you only send email.","website":"https://www.courier.com","overall":8.14,"scoreBand":{"low":7.5,"mid":8.1,"high":8.7,"halfWidth":0.6,"basis":"editorial_prior","display":"7.5–8.7 (editorial prior)"},"scoreLayers":{"editorialPrior":8.14,"measuredBenchmark":null,"verifiedOutcomeScore":null,"verifiedOutcomeCount":0,"accountRuntimeState":"unprobed"},"pricingLastVerifiedAt":"2026-10-27","editorialPriorAsOf":"2026-09-14","pricingNotes":"Notification orchestration across email/SMS/push/Slack; usage + seat elements.","scores":{"capabilityFit":8.8,"pricePerformance":7.2,"latencyReliability":8.6,"developerDx":9,"privacyPosture":7.8,"lockInRisk":5,"maturity":8.2,"overall":8.14,"kind":"curated_estimate","confidence":"high","asOf":"2026-09-14"}},{"id":"hatchet","slug":"hatchet","name":"Hatchet","tagline":"Temporal/Inngest peer for agent task orchestration. Prefer Temporal for serious durability; Inngest for TS…","website":"https://hatchet.run","overall":8.05,"scoreBand":{"low":7.5,"mid":8.1,"high":8.7,"halfWidth":0.6,"basis":"editorial_prior","display":"7.5–8.7 (editorial prior)"},"scoreLayers":{"editorialPrior":8.05,"measuredBenchmark":null,"verifiedOutcomeScore":null,"verifiedOutcomeCount":0,"accountRuntimeState":"unprobed"},"pricingLastVerifiedAt":"2026-10-27","editorialPriorAsOf":"2026-09-14","pricingNotes":"As of 2026-09-14 (hatchet.run/pricing): Developer Free + usage — first 100k task runs included then $10 per 1M runs; SOC2. Team $500/mo + usage (10 users, 5 tenants, 3-day retention, 500 RPS). Scale $1,000/mo + usage (unlimited users/tenants, 7-day retention, audit/HIPAA). Enterprise custom (SSO, BYOC, SLAs). Apache-2.0 self-host free.","scores":{"capabilityFit":8.2,"pricePerformance":7.8,"latencyReliability":8.4,"developerDx":8.6,"privacyPosture":8.2,"lockInRisk":3.2,"maturity":7.2,"overall":8.05,"kind":"curated_estimate","confidence":"high","asOf":"2026-09-14"}}],"scoreBand":{"low":7.6,"mid":8.2,"high":8.8,"halfWidth":0.6,"basis":"editorial_prior","display":"7.6–8.8 (editorial prior)"},"scoreLayers":{"editorialPrior":8.18,"measuredBenchmark":null,"verifiedOutcomeScore":null,"verifiedOutcomeCount":0,"accountRuntimeState":"unprobed"},"whyPickOverHigherScore":{"pickId":"temporal-cloud","pickName":"Temporal Cloud","pickScore":8.18,"highestScoredCandidateId":"knock","highestScoredCandidateName":"Knock","highestScore":8.24,"pickHasLowerCompositeScore":true,"delta":-0.06,"pickLeadsOnDimensions":["latencyReliability (9.2 vs 8.6)","maturity (9.2 vs 8.4)"],"explanation":"Temporal Cloud (8.18) is the editorial pick for Human-in-the-loop approval workflows over higher-composite Knock (8.24) because composite scores are provider-wide priors while Temporal Cloud wins on latencyReliability (9.2 vs 8.6), maturity (9.2 vs 8.4): Workflow durability + signals. 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Do not coerce GPU, minute, or per-1k search units.","Runners-up are not Depot Picks.","Depot overall is editorial_weighted, not Arena Elo and not an Artificial Analysis index."],"asOf":"2026-09-14","depth":{"whenNotToUse":{"text":"Notification-only approval UX (Knock/Courier) without durable state, or Inngest wait-for-event fits better.","source":"editorial `whenNotTopPick` (data/jtbds.json)"},"whenNotToUseReason":null,"runnerUp":{"providerId":"inngest","name":"Inngest","overallForJob":8.08,"pickOverallForJob":8.18,"beatsPickOn":["pricePerformance","developerDx","lockInRisk"],"source":"first resolvable entry of the job's editorially ranked `runnersUpIds`; scores are stored job-weighted scores"},"runnerUpReason":null,"lockIn":{"pickLockInRisk":5,"runnerUpLockInRisk":4.2,"scale":"0–10 stored curated estimate; higher = more lock-in (worse)","pickExitSignals":[],"runnerUpExitSignals":[],"pickNotes":[],"selfHostFallback":[],"migration":"Runner-up Inngest has lower stored lock-in risk (4.2 vs 5, 0–10, higher = more lock-in).","migrationReason":null,"derivedFrom":"stored lockInRisk scores, provider tags (oss, self-host, openai-compat, open-models), free rows that list this job, and verbatim provider notes. 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