{"jtbd":{"id":"voice-agents","slug":"voice-agents","name":"Voice agents (talking products)","shortName":"Voice agents (talking products)"},"recommended":{"role":"depot_pick","id":"elevenlabs","slug":"elevenlabs","name":"ElevenLabs","website":"https://elevenlabs.io","editorialOverall":8.27,"scoreKind":"curated_estimate","scoreAsOf":"2026-09-14","price":{"available":true,"unavailableReason":null,"skus":[{"id":"elevenlabs-scribe-entity-detection","providerId":"elevenlabs","sku":"Scribe entity detection","unit":"usd_per_hour","amountUsd":0.07,"currency":"USD","sourceUrl":"https://elevenlabs.io/pricing/api","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_hour","priceSortEligible":false,"qualifier":"Add-on per hour on the Speech to Text API table. Not the transcription rate.","sourceStatus":"unverified","sourceStatusReason":"sku_not_on_page: the rendered Speech to Text API table (2026-10-19) lists Keyterm prompting $0.050/h and Transcript editing $0.070/h; 'entity detection' is not on the page. The $0.07 column is now labelled Transcript editing, so this row is not reconfirmed.","sourceStatusCheckedOn":"2026-10-19","verifiedAsOf":null,"sourceCheck":"unverified","ageDays":24,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},{"id":"elevenlabs-scribe-keyterm","providerId":"elevenlabs","sku":"Scribe keyterm prompting","unit":"usd_per_hour","amountUsd":0.05,"currency":"USD","sourceUrl":"https://elevenlabs.io/pricing/api","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_hour","priceSortEligible":false,"qualifier":"Add-on per hour. Not the transcription rate.","verifiedAsOf":null,"sourceCheck":"amount_only","ageDays":24,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},{"id":"elevenlabs-scribe-v2","providerId":"elevenlabs","sku":"Scribe v2 speech-to-text","unit":"usd_per_hour","amountUsd":0.22,"currency":"USD","sourceUrl":"https://elevenlabs.io/pricing/api","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_hour","priceSortEligible":false,"qualifier":"Scribe v2 and Scribe v2 Medical are both $0.22 per hour on the API card. 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Not the per-character voice model rate.","verifiedAsOf":"2026-10-27","sourceCheck":"reconfirmed","ageDays":0,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},{"id":"elevenlabs-speech-engine-burst","providerId":"elevenlabs","sku":"Speech Engine burst","unit":"usd_per_minute","amountUsd":0.16,"currency":"USD","sourceUrl":"https://elevenlabs.io/pricing/api","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_minute","priceSortEligible":false,"qualifier":"Burst pricing per minute on the Speech Engine table.","verifiedAsOf":null,"sourceCheck":"amount_only","ageDays":24,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},{"id":"elevenlabs-tts-flash-turbo","providerId":"elevenlabs","sku":"Flash / Turbo Text to Speech","unit":"usd_per_1k_characters","amountUsd":0.04,"currency":"USD","sourceUrl":"https://elevenlabs.io/pricing/api","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_1k_characters","priceSortEligible":false,"qualifier":"Price per 1K characters.","verifiedAsOf":"2026-10-27","sourceCheck":"reconfirmed","ageDays":0,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},{"id":"elevenlabs-tts-v2-multilingual","providerId":"elevenlabs","sku":"v2 Multilingual Text to Speech","unit":"usd_per_1k_characters","amountUsd":0.08,"currency":"USD","sourceUrl":"https://elevenlabs.io/pricing/api","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_1k_characters","priceSortEligible":false,"qualifier":"Price per 1K characters.","verifiedAsOf":"2026-10-27","sourceCheck":"reconfirmed","ageDays":0,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},{"id":"elevenlabs-tts-v3","providerId":"elevenlabs","sku":"v3 Text to Speech","unit":"usd_per_1k_characters","amountUsd":0.08,"currency":"USD","sourceUrl":"https://elevenlabs.io/pricing/api","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_1k_characters","priceSortEligible":false,"qualifier":"Price per 1K characters.","verifiedAsOf":"2026-10-27","sourceCheck":"reconfirmed","ageDays":0,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},{"id":"elevenlabs-tts-v3-conversational","providerId":"elevenlabs","sku":"v3 Conversational Text to Speech","unit":"usd_per_1k_characters","amountUsd":0.04,"currency":"USD","sourceUrl":"https://elevenlabs.io/pricing/api","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_1k_characters","priceSortEligible":false,"qualifier":"Price per 1K characters.","verifiedAsOf":"2026-10-27","sourceCheck":"reconfirmed","ageDays":0,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},{"id":"elevenlabs-tts-v4","providerId":"elevenlabs","sku":"v4 Text to Speech","unit":"usd_per_1k_characters","amountUsd":0.08,"currency":"USD","sourceUrl":"https://elevenlabs.io/pricing/api","asOf":"2026-10-19","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_1k_characters","priceSortEligible":false,"qualifier":"Price per 1K characters on the API card and every tier of the Text to Speech API table (rendered 2026-10-19). 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The page's ~$/minute illustration was not stored.","verifiedAsOf":"2026-10-27","sourceCheck":"reconfirmed","ageDays":0,"stale":false,"firstSeen":"2026-10-03","lastChanged":"2026-10-19","frequentlyChanging":false}],"normalizedUsdPerMillionTokens":null,"normalizationStatus":"unit_mismatch","normalizationReason":"unit_mismatch"}},"priceComparison":{"skuKind":"voice_agent_minute","unit":"usd_per_minute","comparison":"min sourced voice-agent hosting minute among candidates; usd_per_minute only; not speech-to-text; not a speech-engine minute; not a chat $/1M rate; not quality-adjusted","amountLabel":"USD per voice-agent minute","reportsUsdPerMillion":false,"matchedCandidates":2},"cheapestInput":{"providerId":"vapi","slug":"vapi","name":"Vapi","skuId":"vapi-hosting-prepaid","item":"Vapi hosting","plan":"Vapi hosting — No Success Package","isFloorPrice":false,"floorWarning":null,"skuKind":"voice_agent_minute","unit":"usd_per_minute","comparison":"min sourced voice-agent hosting minute among candidates; usd_per_minute only; not speech-to-text; not a speech-engine minute; not a chat $/1M rate; not quality-adjusted","amountUsd":0.05,"usdPerMillionInputTokens":null,"sku":{"id":"vapi-hosting-prepaid","providerId":"vapi","sku":"Vapi hosting","unit":"usd_per_minute","amountUsd":0.05,"currency":"USD","sourceUrl":"https://vapi.ai/pricing","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_minute","priceSortEligible":false,"qualifier":"No Success Package. 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Model and voice pass-through ranges on the same page were not recorded.","verifiedAsOf":"2026-10-27","sourceCheck":"reconfirmed","ageDays":0,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},"tiedWith":[]},"cheapest":{"providerId":"vapi","slug":"vapi","name":"Vapi","skuId":"vapi-hosting-prepaid","item":"Vapi hosting","plan":"Vapi hosting — No Success Package","isFloorPrice":false,"floorWarning":null,"skuKind":"voice_agent_minute","unit":"usd_per_minute","comparison":"min sourced voice-agent hosting minute among candidates; usd_per_minute only; not speech-to-text; not a speech-engine minute; not a chat $/1M rate; not quality-adjusted","amountUsd":0.05,"usdPerMillionInputTokens":null,"sku":{"id":"vapi-hosting-prepaid","providerId":"vapi","sku":"Vapi hosting","unit":"usd_per_minute","amountUsd":0.05,"currency":"USD","sourceUrl":"https://vapi.ai/pricing","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_minute","priceSortEligible":false,"qualifier":"No Success Package. 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Pre-paid Vapi hosting. Model and voice pass-through ranges on the same page were not recorded.","verifiedAsOf":"2026-10-27","sourceCheck":"reconfirmed","ageDays":0,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},"tiedWith":[],"overall":8.09},"reason":null,"cheaperButBelowBand":[]},"dates":{"scoreAsOf":"2026-09-14","scoreKind":"curated_estimate","priceVerifiedAsOf":"2026-10-27","note":"scoreAsOf is when the editorial score was last set; priceVerifiedAsOf is the newest fact-check of the pick's price rows. They are separate: a fresh price check does not re-score."},"sourcedInputs":[{"providerId":"vapi","slug":"vapi","name":"Vapi","skuId":"vapi-hosting-prepaid","item":"Vapi hosting","plan":"Vapi hosting — No Success Package","isFloorPrice":false,"floorWarning":null,"skuKind":"voice_agent_minute","unit":"usd_per_minute","amountUsd":0.05,"usdPerMillionInputTokens":null,"sku":{"id":"vapi-hosting-prepaid","providerId":"vapi","sku":"Vapi hosting","unit":"usd_per_minute","amountUsd":0.05,"currency":"USD","sourceUrl":"https://vapi.ai/pricing","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_minute","priceSortEligible":false,"qualifier":"No Success Package. Pre-paid Vapi hosting. Model and voice pass-through ranges on the same page were not recorded.","verifiedAsOf":"2026-10-27","sourceCheck":"reconfirmed","ageDays":0,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},"isDepotPick":false},{"providerId":"deepgram","slug":"deepgram","name":"Deepgram","skuId":"deepgram-voice-agent-standard-payg","item":"Voice Agent API Standard","plan":"Voice Agent API Standard — Pay As You Go; websocket connection time","isFloorPrice":true,"floorWarning":"Provider-wide floor SKU; may not be the flagship model scored for this JTBD.","skuKind":"voice_agent_minute","unit":"usd_per_minute","amountUsd":0.075,"usdPerMillionInputTokens":null,"sku":{"id":"deepgram-voice-agent-standard-payg","providerId":"deepgram","sku":"Voice Agent API Standard","unit":"usd_per_minute","amountUsd":0.075,"currency":"USD","sourceUrl":"https://deepgram.com/pricing","asOf":"2026-10-03","normalizationStatus":"unit_mismatch","normalizedUsdPerMillionTokens":null,"normalizationReason":"unit_mismatch_per_minute","priceSortEligible":false,"qualifier":"Pay As You Go; websocket connection time. Growth $0.068/min.","verifiedAsOf":null,"sourceCheck":"amount_only","ageDays":24,"stale":false,"firstSeen":"2026-10-03","lastChanged":null,"frequentlyChanging":false},"isDepotPick":false}],"pickIsPriceWinner":false,"priceWinnerReason":"pick_has_no_matching_sourced_price","priceWinnerNote":"Pick is not a price winner. Cheapest matching USD per voice-agent minute among candidates is vapi at 0.05. The pick has no matching sourced price. Chat input $/1M was not borrowed.","excluded":7,"coverage":{"candidates":14,"withAnySourcedRow":7,"withSourcedInputUsdPerMillion":0,"withMatchingPrice":2,"excludedNoSourcedPrice":7,"excludedFromCheapestInput":12},"normalizedUsdPerMillionTokens":null,"normalizationReason":"input_and_output_are_not_blended","seo":{"published":false,"reason":"Only 2 candidate(s) have a matching USD per voice-agent minute (voice_agent_minute). Need 3 before a crawlable price section. Quote JSON is still returned."},"cite":"Depot Pick for voice-agents: elevenlabs (asOf 2026-09-14). See GET /api/jtbds/voice-agents + GET /api/methodology.","asOf":"2026-10-27","honesty":["Recommended provider is the current Depot Pick from GET /api/decide. This quote does not change scores.","SKU rows are copied from data/pricing-rows.json via GET /api/pricing. No new pages were scraped for this response.","normalizedUsdPerMillionTokens on this quote is always null. Input and output stay on separate rows.","cheapestInput compares one native unit that matches this job. Chat and coding jobs use priceSortEligible input $/1M. Embedding jobs use embedding SKUs only. Speech-to-text uses a stored speech unit only (per minute when that unit exists; a voice-agent hosting minute and a speech-engine minute are not speech-to-text). Speech synthesis uses one stored TTS unit in preference order (per minute, then per 1k characters, then per million characters) and does not mix those units or a speech-engine minute. Hosted-browser jobs compare usd_per_browser_hour only (lowest tier per provider, not quality-adjusted); proxy per GB, CAPTCHA solves, monthly plans, and chat tokens are not included. Sandbox, code-interpreter, ephemeral CI, and persistent dev env compare usd_per_vcpu_hour only, and only when the Depot Pick has that row; GPU-hour, GiB-hour, and vCPU-second are not converted. Secret jobs compare identity-month or user-month, never both; if both are stored, cheapestInput is null (mixed_secret_units). Voice-agent platform jobs compare a voice-agent hosting minute only. Transactional email compares usd_per_1k_emails only. Marketing email compares usd_per_1k_emails when a non-transactional per-1k SKU exists; otherwise it ranks a marketing-labeled usd_per_email and does not convert that rate to per 1k or mix it with per-1k. Monthly plans are not a unit price (plan_not_a_unit_price). Outbound and inbound webhook jobs compare usd_per_message only. Queue jobs compare usd_per_100k_messages or usd_per_million_events, never both (mixed_units). Push does not rank MAU or monthly plans. Error observability ranks a unit only when every candidate shares it; per-error fractions are not ranked against monthly plans. MotherDuck CU-hours and flight hours are not vCPU-hours. Composio's unsplit sandbox token rate is not chat $/1M. CAPTCHA SKUs are not ranked. Other non-token jobs do not borrow a chat $/1M rate. If nothing matches, cheapestInput is null.","excluded counts candidates with zero sourced pricing rows. excludedFromCheapestInput also counts candidates whose rows are a different unit than this job.","A Depot Pick is not a price winner unless its matching sourced price is the lowest among candidates. The comparison is not quality-adjusted. pickIsPriceWinner is null (not false) when nothing was compared."],"links":{"decide":"/api/decide?jtbd=voice-agents","quote":"/api/quote?jtbd=voice-agents","pricing":"/api/pricing?provider=elevenlabs","leaderboardPrice":"/api/leaderboards?jtbd=voice-agents&sort=price","humanPage":"/jtbds/voice-agents#quote","methodology":"/api/methodology"},"sourceConflicts":[{"providerId":"elevenlabs","field":"ElevenAgents Free and Starter additional call minutes","sourceUrl":"https://elevenlabs.io/pricing/agents","asOf":"2026-10-23","quotes":["Creator Popular $22 First month 50% off $11 per month Choose Creator Everything in Starter, plus 275 minutes of calls included 10 Concurrent Calls Additional Minutes","Free / Pay as you go Starter Creator Pro Scale Business … Additional Call (per minute) … 15 min $0.080 $0.003 $0.160 4 75 min $0.080 $0.003 $0.160 6"],"safeAssumption":"Free and Starter are not costed above their included 15 and 75 call minutes; budget additional minutes on Creator or higher."}],"volumeEstimateHint":"Add &volume=<number> for a plan-level monthly cost (GET /api/estimate?jtbd=voice-agents&workload=...)"}