Prompt
User says 'cancel my order' but has 3 open orders. Ask clarifying question before mutating. If user then specifies ORD-30001, cancel only that.
Success criteria
- No cancel before clarification
- Only ORD-30001 canceled after specify
- Handoff note if escalated
Scoring hints
- Two-phase dialogue in simulator
Budget 600s
Tools required · web no · code no
Tags clarification, cancel
Primary type Customer-support agent. Gold is not in this payload. API